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FAQ

Common questions about subscriptions and credit packs

Subscriptions add a fixed amount of credits automatically each month at a lower unit price β€” best for frequent use. Credit packs are one-time purchases valid for 6 months β€” best for occasional use. Both kinds of credits stack, and the earliest-expiring credits are used first.

Credit pack credits are valid for 6 months from purchase. Subscription credits roll over while your subscription is active; after cancelling, remaining credits are kept for 6 months.

Yes. Image background removal costs 1 credit per image (any resolution); video background removal is billed by resolution: ≀720p 1 credit/sec, ≀1080p 2 credits/sec, ≀2K 3 credits/sec, ≀4K 4 credits/sec.

Yes, cancel anytime; your current benefits last until the end of the billing cycle. After that, you can pick another plan.

In general, digital purchases are non-refundable. If you have a billing issue, contact us and we'll reply within 3 business days.

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